Privacy Policy
Effective Date: 1st June 2025
This Privacy Policy explains how BCI (Broker Community India), a partnership firm registered in India ("we", "us", "our"), collects, uses, stores, and protects your data when you use www.bcionline.in ("Platform").
By registering or using the Platform, you agree to this Privacy Policy.
Information We Collect
- Full Name of the member
- Email ID and Mobile Number of the member
- City/Region of Operation of the member
- Company/Agency Name (if applicable)
- Properties information uploaded to the platform
- Messages sent via the internal chat system
- Payment transaction details (excluding card or bank details, which are handled by our payment provider)
We do not collect or store:
- Property owner information
- Buyer/seller customer details
- Biometric, financial, or sensitive personal data
How We Use the Information
- Connect brokers for co-broking and community networking
- Facilitate listings, searches, and communication
- Enable platform access to paying members
- Improve performance and user experience
Payments
We use third-party payment gateways to process payments. We do not store your card or bank details on our servers. Only transaction details such as payment status and transaction ID are stored for record-keeping and support purposes. All payment processing is subject to the privacy policy and terms of the respective payment provider.
Third-Party Payment Processors
We use trusted third-party payment gateways (Razorpay) to process all payments. When you make a payment, you are redirected to the payment provider’s secure environment. We do not collect or store your card or bank account details. All sensitive payment information is handled directly by the payment gateway in accordance with their privacy policies and security standards. We only receive and store non-sensitive transaction details such as payment status, transaction ID, and amount for record-keeping and support purposes.
Compliance with Payment Regulations
All payment processing on our platform is conducted in accordance with applicable Indian laws and regulations, including the Reserve Bank of India (RBI) guidelines and the Payment Card Industry Data Security Standard (PCI DSS). Our payment partners are required to maintain the highest security standards to protect your financial information. We do not store or process any sensitive payment data (such as card or bank details) on our servers. All sensitive payment information is handled directly by our payment gateway partners in compliance with their own security and privacy policies.
Data Storage and Security
We host all data on Amazon Web Services (AWS) servers, known for world-class security, uptime, and data protection standards.
We employ appropriate technical, physical, and administrative safeguards to prevent unauthorized access, alteration, or disclosure of your data.
Your Rights
As a registered user, you may:
- Access or update your profile data
- Request deletion of your account
- Withdraw consent (which may result in termination of services)
For such requests, write to: support@bcionline.in
Legal Compliance
We comply with applicable Indian data protection laws including the Information Technology Act, 2000 and related Rules.
We follow industry-standard privacy and security practices, and work with GDPR-compliant service providers to ensure your data is handled responsibly.
Changes to this Policy
We may update this Privacy Policy from time to time. Updated policies will be available on the Platform and your continued use implies acceptance.
Contact Information
BCI Broker Community India
Email: support@bcionline.in
Website: www.bcionline.in